The Alberta RCMP is debuting a new, province-wide non-emergency line to reduce unnecessary 911 calls, the police agency announced on April 14.
Starting immediately, Alberta residents will be able to make non-emergency police reports by calling 310-RCMP (7267).
As part of National Public Safety Telecommunicators Week, the RCMP said in a news release it was was recognizing "the hard work of its Operational Communications Centres (OCC) and their operators."
"310-RCMP was created to help eliminate confusion about which detachment someone should call if they experience a non-emergency that doesn't require police attendance," said Chris Spence, director of the Operational Communications Centre in Alberta. "We encourage people to report non-emergencies, as this helps us focus front-line efforts on high-priority calls and deploy resources in areas that need it most."
Long-distance charges on the line will not apply, and no area code prefix is going to be required. The number is accessible to all Albertans within the province with a phone line or an active cellphone with a signal.
The non-emergency complaint line for the St. Albert RCMP detachment — 780-458-7700 — will remain the same.
Non-emergencies are situations that do not pose an immediate or potential threat to life or public safety, include crimes that have already taken place prior to being discovered, and often do not require police attendance, but do require police response. These can include minor car accidents; break and enters that have already taken place; scams where money or personal information did not change hands; lost property; property damage under $5,000; and theft under $5,000.
For more information on how to report emergencies and non-emergencies, visit the Alberta RCMP website.
