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Uptowne business people want snow cleared faster

A local businessman is pleased that concerns about snow removal in the Uptowne area will be on the agenda for an upcoming council committee meeting and believes that's a direct result of pressure he and other business people exerted on town officials
Drew Marceton stands on a snowy 51st Street in Uptowne on Dec. 5.
Drew Marceton stands on a snowy 51st Street in Uptowne on Dec. 5.

A local businessman is pleased that concerns about snow removal in the Uptowne area will be on the agenda for an upcoming council committee meeting and believes that's a direct result of pressure he and other business people exerted on town officials last week.

In essence, some Uptowne business people were frustrated that after a big snowfall the weekend of Dec. 1-2, areas like the Sportsplex parking lot were cleared before Uptowne was. Some Uptowne streets were not cleared until Wednesday, Dec. 5 or Thursday, Dec. 6.

Drew Marceton of Nulook Hair Salon on 51st Street was one of the most active campaigners. Like many of his fellow business people, he thinks the town's snow clearing policy should be revised so that streets in Uptowne are among the very first places to be plowed.

Marceton says several Uptowne business people complained that parking lots around the Sportsplex, Evergreen Centre and the library, as well as access to the Cow Palace and Memorial Way (54th Street) and some back alleys were cleaned Monday or Tuesday, well before Uptowne streets were.

As a result of several letters and complaints to town officials about that issue, correspondence about the matter was placed on council's Dec. 10 agenda. It will again be on the town's policies and priorities agenda Dec. 17 at 1 p.m., at which time councillors will hear first-hand from a delegation of Uptowne business people.

After raising his concerns during the first few days of last week, Marceton met with Olds & District Chamber of Commerce executive director Caroline Bodmer for about an hour on Thursday, during which time they hammered out strategy. They agreed to encourage concerned Uptowne business people to attend the Dec. 17 meeting.

Marceton is satisfied that the matter has gotten on council's agenda, but not happy he and others had to go through all that effort to get it there.

"I think that all of our phone calls and the pressure that we put on in the last few days definitely did get them motivated to step it up and get this done," he said Thursday.

"The thing is though, I don't want to go through this every time there is a snowfall," he added. "I would rather just change the policy or review the policy, or have us move to the top of the list just so that we don't have to go through this every time."

"Business taxes have gone up exponentially and are going up again. So that will be a great question for council. How do you justify that?  What level of service will we receive," he asked in an email to the Albertan.

According to Marceton, when he initially raised the issue with Olds chief administrative officer Michael Merritt, he was told he was the only person who had complained about the pace of snow clearing in Uptowne.

"Of course I don't believe that for one minute and I also didn't like that answer at all so I went looking for other voices from the Uptowne Olds committee and the chamber. Turns out there are a lot more people than myself that are very unhappy with the lack of service to the Uptown businesses," he wrote in his email.

Marceton said unlike big box stores or malls, Uptowne businesses do not have independent contractors who come in and remove snow immediately or the next day. They rely on the town for snow clearing.

Marceton said the snow was such a problem that he and others spent a lot of time helping push out vehicles that got stuck.

"I have pushed three people out on Monday, two people on Tuesday and two more today," Marceton wrote. "We even had a lady come in looking to borrow a shovel to dig herself out, and she had a well outfitted 4x4 with good winter tires.

"When I'm pushing people out and fall under the vehicle or get driven over, who is going to pay my lost wages? This snow removal situation is ridiculous and unacceptable."

In an email to the Albertan, Merritt confirmed the town had received "feedback" and correspondence from merchants on snow clearing in Uptowne.
He confirmed that correspondence on the matter would be on yesterday's council meeting agenda and that it would be discussed during the Dec. 17 policies and priorities committee meeting.
Merritt added that when Marceton approached him to express his concerns he was indeed the first to raise the issue. After that, others came forward with the same complaint.

According to the town's snow clearing policy, snow is removed according to the following categories:
1. Emergency services, main collectors, schools
2. Uptowne Core
3. Secondary collectors
4. Residential areas
5. Lanes
6. Trails and sidewalks
Uptowne Olds spokesman Leon Durand plans to be at the Dec. 17 meeting to support fellow business people.
Durand said besides how long it takes to get Uptowne streets plowed, he'd like to see signage placed in Uptowne ahead of the plowing date so people who have cars parked there (including residents) can move them.
"At home, they would have signs on the street the day before so you know not to park there. Well they don't do that downtown," he said.
"So the town's now got to go in there with a Bobcat and try and do in between the vehicles and if there's no room to do between the vehicles then all that snow stays there. So now they've cleaned off around them and when that vehicle's finally moved, there's going to be a snowbank sitting there."
If the town did that and those vehicles were moved, "then when they come through, it'll be faster because they could just do both sides of the street and be done," Durand added.
Durand said he heard complaints from roughly half a dozen people about snow clearing in Uptowne during the first few days of last week.
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